Now in pilot

When Mom needs care, four people need to know. HearthSafe makes sure they all see the same truth.

One care visit. Four apps. The aide records it once. Her daughter sees the receipt. The agency catches problems early. The court-appointed guardian gets a binder a judge will accept.

Walk the demo See a Tuesday morning Book a 20-min pilot call

Tue 9:48 AM● Recording

Voice capture

“Linda’s up, ate half her oatmeal. Took her morning meds. BP’s a touch high — 142 over 88. She seemed a little dizzy when she stood up but settled fast. Pillbox refilled through Friday.”

Visit posted

Family + agency notified.

The cast

Five people. One care plan. Five different jobs to do.

Every story below follows the same Tuesday. Watch how a single visit lands differently for each of them — same evidence, different lens.

Linda Reyes

Care recipient

78. Lives at home in Tempe. Two daughters. One agency aide three mornings a week.

Maya Reyes

Family coordinator

Linda’s daughter. Lives in Seattle. Wants to know what happened today without calling Mom three times.

James Tanaka

Visiting aide

Six years on the job. Phone in his pocket. Hates paperwork. Loves his clients.

Riverside Care

Agency

32 aides. 110 clients. State Medicaid contracts. The QA lead is one missed visit away from a deficiency.

Patricia Reyes

Court-appointed guardian

Maya’s sister. Probate-appointed financial guardian. Owes the court a compliance binder every quarter.

A Tuesday morning

One visit, captured once, lands four places.

Read top to bottom. Each beat is a moment in James’s shift — and the moment it shows up on someone else’s screen.

9:14 AMJamesAide mobile app
Pulls up to Linda’s house. Phone first.
Today’s shift card: 75 minutes, four must-do tasks, three nice-to-haves. The bubble-budget already accounts for traffic; James knows what fits.
9:18 AMJamesAide mobile app
Geofence ping. Visit officially open.
EVV-grade timestamp + GPS recorded. No clipboard. No paper.
9:42 AMJamesAide mobile app
BP cuff: 142/88. Notes a small dizziness on stand.
James photos the pillbox after refill. Photo lands in the visit record automatically.
9:48 AMJamesAide mobile app
30 seconds of voice. The paperwork writes itself.
Voice → structured: tasks done, observations, exceptions. Confidence flagged on anything the AI isn’t sure about. James reviews, taps Post.
9:51 AMMayaFamily web + push
Maya’s phone buzzes. “Visit complete — Linda”.
She taps. A clean receipt: tasks ✅, photo of the pillbox, the BP reading next to a 14-day trend line, James’s 30-second clip if she wants it.
9:55 AMRiverside CareAgency operations dashboard
QA lead sees the visit hit the realtime board.
Green dot on Linda’s tile. James’s aide-performance score updates. The dizziness note is tagged for soft review — no alarm, just attention.

How the apps talk

One event. Four apps. Four jobs done at the same time.

James doesn’t fill out four forms. The platform does the choreography. Each lane below is the same 9:18–9:55 window, seen from a different app.

Lane 1James in the field

Aide mobile

9:18Visit opened (geofence)
9:42Vitals + photo captured
9:4830-sec voice posted
—Bubble-budget keeps the shift inside its window

Lane 2Maya in Seattle

Family web + push

9:51Push: visit complete
9:51Receipt with photo + vitals
9:5214-day BP trend line auto-rendered
—“How was Mom?” chat answers from her own care plan

Lane 3Riverside QA lead

Agency dashboard

9:55Realtime visit board updates
9:55Aide performance score adjusts
9:56Soft-review queue ticked (dizziness note)
—Monthly EVV CSV accrues, ready Day 1 of next month

Lane 4Patricia, every 90 days

Guardian portal

—Audit chain anchors the visit silently
—Compliance score recalculates
—Receipt-OCR flags expense anomalies
End of qtrAZ probate template + FRE 902 PDF ready

Aide captureFamily receipt

3 sec · Push notification + structured receipt rendered.

Aide captureAgency board

under 10 sec · Visit tile flips green; performance metrics roll up.

Aide captureGuardian binder

quarterly · Hash-chain anchored daily; binder snapshot every 90 days.

Wednesday — the pattern surfaces

Four small readings, one quiet trend.

Linda’s BP has trended up four mornings in a row. No single reading is alarming. The aggregate is. Maya’s app surfaces it as an observation — never a diagnosis — and offers her one tap to escalate.

Moving average + threshold breach + consecutive-direction detection. All aggregation server-side, all observation-framed.
Maya’s tap pings Riverside’s QA queue. James is briefed before his next shift.
The same trend goes into Patricia’s compliance file with zero extra steps.

Maya’s phone · Wed 7:42 AM

Pattern noted: BP trending up

4 consecutive readings moved up. Surface to the care team if the pattern persists.

14 days agotoday

Tap to escalate → Riverside QA gets a soft alert.

Or do nothing. The pattern keeps watching.

Riverside Care · Operations board

Soft review queue · 1 new

Linda Reyes
BP trend up · 4 readings
QA · Sam
Marvin Cole
Missed mid-day meds
Lead aide · Tasha
Esme Kapoor
Family asked for callback
QA · Sam

Add 1 visit this weekBrief James on shift handoffNote in Patricia’s next report

Friday — the agency catches it early

The same evidence that calmed Maya keeps Riverside out of deficiency.

The QA lead doesn’t hunt for the BP pattern — it’s already in her queue. She schedules an extra mid-week visit, briefs James on Linda’s standing-up dizziness, and notes the intervention on Patricia’s next report draft. Two minutes. Zero re-typing.

Realtime visit board · aide performance · client setup wizard all in one workspace.
White-label branding for agencies that resell to families.
Monthly EVV CSV is one click — Medicaid-shaped, ready Day 1.

End of quarter — Patricia’s binder

The court-ready binder writes itself.

90 days of visits. 270 receipts. 14 vitals trend events. Every expense receipt-OCR’d and anomaly-flagged. Patricia’s probate binder pulls together in one screen — AZ template, FRE 902(13)/(14) certified, ready for the docket.

AZ, TX, CA, NY, FL state-specific report templates. UGCOPAA fallback when state-specific isn’t needed.
Self-authenticating PDF + machine-readable JSON bundle. The judge gets the PDF; opposing counsel gets the JSON.
Tamper a single line, the verifier shows you exactly which event broke the chain.

Q2 Compliance Report · Linda Reyes

Certified

Visits in period42

Care plan adherence96%

Vitals trends recorded14 events · 0 unaddressed

Expenses verified$2,148.30 · 27 receipts

Anomalies flagged1 (resolved)

Audit chain integrity✓ verified · 90 days

Template: AZ Probate Compliance · §14-5417. Self-authenticating under FRE 902(13)/(14). Filed 2026-04-30.

Behind the four screens

The boring infrastructure that earns four people’s trust.

We say what HearthSafe is. And what it isn’t. The platform is observation infrastructure, not a diagnostic — it surfaces patterns and routes them to the human who decides.

One identity, one tenant, no leaks.

Postgres row-level security on every boundary. Maya can’t see Patricia’s ward; Riverside can’t see another agency’s clients. Enforced at the database, not in app code.

Tamper-evident from minute one.

Every state change appended to a hash chain anchored daily. The public verifier shows where the chain breaks if anyone tries.

No diagnoses. Ever.

17 jailbreak/injection patterns blocked. AI output stripped to observation language. We’d rather say ‘pattern noted’ than be wrong about a finding.

Same data, different lens.

Family sees a receipt. Aide sees a checklist. Agency sees a board. Guardian sees a binder. One source of truth.

Built for two-bar cell signal.

Aide app is offline-tolerant. Captures queue locally and sync on reconnect. PWA fallback for agencies waiting on TestFlight.

Honest about what’s shipping.

The /trust page lists every status — green, yellow, in-progress — by name. SOC 2, A2P 10DLC, attorney-cleared state templates. No marketing fog.

Walk a Tuesday morning yourself.

The sandbox is fully seeded. Click into Maya’s view, then James’s phone, then Riverside’s board, then Patricia’s binder. Synthetic data — no PHI ever leaves prod.

Try the sandbox Book a pilot call

Family

See the receipt before you finish your coffee.

Aide

30 seconds of voice, then the next visit.